1. Digital delivery only

Contact Convoy provides cloud-based business-card scanning, team contact management, and related features through our mobile application and web services. There is no physical product and no courier or postal delivery.

2. How access is delivered after payment

Purchase typeDelivery methodTypical time
Subscription plan (website / Razorpay) Plan tier and Card Credit quota applied to your company account after payment verification. Sign in on the app or web with your company admin credentials. Usually within 5 minutes; allow up to 24 hours if webhook delay
Card Credit top-up Additional credits added to your company quota in the cloud Usually immediate after successful payment
Google Play subscription (Android) Entitlements synced via Google Play Billing to your company account Usually within 15 minutes
Free plan registration Account created after email OTP verification in the mobile app Immediate after verification

3. Service availability

4. Invoices

GST invoices for eligible purchases are available in the app under billing / invoices and may be emailed to your company admin address on file.

5. Contact

If paid access is not activated within 24 hours, contact support@contactconvoy.in with your payment ID. See Contact Us and Cancellation & Refunds.