One credit = one new card saved
Contact Convoy bills per company, not per user. Usage is measured in Card Credits: when a new card is saved to your company account, it uses one credit.
These don't use a credit:
- editing a card you have already saved
- re-running the AI clean-up on a card
- recording another meeting with a contact you already have
Monthly allowance by plan
Each plan includes a monthly allowance for the whole company:
| Plan | Card Credits a month | Users |
|---|---|---|
| Free | 30 | up to 3 |
| Starter | 160 | up to 10 |
| Pro | 350 | up to 30 |
The allowance resets at the start of each billing cycle, and unused allowance does not roll over. Business is coming soon and is not on sale yet. The full rules are in Terms §2.
Top-ups for a heavy week
If a big exhibition will use more than your allowance, buy a top-up instead of changing plan. Need more scans? Top up at ₹0.40 per Card Credit (50 for ₹20, 100 for ₹40, 250 for ₹100, plus taxes) on Starter and Pro.
Top-up credits are kept in a separate balance. The monthly reset and plan renewals don't touch it, and it is only used once the monthly allowance has run out. Top-ups are non-refundable once applied.
What happens near the limit
When the company reaches about 80% of its monthly allowance, admins get a notification in the app. At 100%, new saves draw on your top-up balance. If that is empty too, new saves are blocked until you top up, upgrade or the next cycle starts. Cards you have already saved stay available.
When to upgrade instead of topping up
Top-ups suit occasional busy weeks. If you are buying them every month, a bigger plan is usually simpler: Pro includes more than twice Starter's credits, plus company intel and Excel export. Compare the plans side by side on the pricing page.
You can renew your plan, upgrade or buy top-ups, but you can't move to a lower paid plan yourself. Pick the plan that fits your normal month, not your busiest week.
Checked against the current plan catalogue on 23 Sep 2026. Plans and prices can change; the pricing page and Terms §2 are the reference.
